Using bdg0 requires you to provide some personal information. This page explains in plain English what that information is used for, who can see it, and how long it's kept. No legal jargon.
The six data protection principles bdg0 follows to keep your information safe
Bdg0 only collects the information needed to provide its services properly. Data is collected in two ways — what you provide directly and what is automatically generated as you use the service.
| Data type | When it is collected | Mandatory? |
|---|---|---|
| Full name | At the time of registration | Yes |
| Mobile number | Registration & OTP Verification | Yes |
| Date of birth | At the time of registration | Yes |
| Email address | At the time of registration | Yes |
| National ID / Passport | During KYC verification | In specific circumstances |
| Payment account details | During deposit / withdrawal | Yes |
| Address | During KYC verification | In specific circumstances |
When you log in and use bdg0, the following information is collected automatically by the system:
IP addresses and device information are used primarily for security purposes — to detect unauthorized logins and prevent multiple accounts.
Bdg0 does not use collected information for any purpose beyond those listed below. Each purpose is directly tied to delivering our services.
If you do not wish to receive promotional notifications from bdg0, you can turn off marketing communications in your account settings. Doing so will not affect essential transaction-related messages, which will continue to be sent.
Bdg0 uses multiple layers of security to protect your data. Even if one layer is breached, the others remain in place.
Please note that no platform can guarantee 100% security on the internet. To keep your account safe, use a strong password and never share it with anyone.
The bdg0 website and app use cookies and similar technologies. A cookie is a small file stored in your browser that helps the site recognize you.
You can disable cookies at any time from your browser settings. However, disabling essential cookies will prevent many site features from working — including staying logged in.
You have a number of rights regarding your data at bdg0. To exercise any of them, contact our support team via Live Chat or email.
Once a request is received, bdg0 typically responds within 30 days. For complex or large-scale requests, an additional 30 days may be required — you will be notified in advance if that is the case.
Bdg0 does not retain data longer than necessary. Each category of data has a defined retention period, and that period is strictly observed.
| Data type | Retention period |
|---|---|
| Active account data | For as long as your account remains active |
| Financial transaction records | 5 years after account closure (legal obligation) |
| KYC documents | 5 years after account closure |
| Support chat logs | 2 years after the last interaction |
| Login and security logs | 90 days |
| Marketing preferences | Until consent is withdrawn |
| Betting history | 3 years after account closure |
Financial transaction records are required by law to be retained for 5 years — this is not a discretionary decision by bdg0, but a mandatory government regulation. After this period, the data is securely deleted.
This Privacy Policy may be updated to reflect changes in technology, law, or our services. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
Continued use of bdg0 after any changes have been made will be taken as your acceptance of the updated policy.
If you have any questions or concerns about privacy, contact us directly. bdg0's live chat support is available 24 hours a day, 7 days a week. You can also reach us by email: support@bdg0.best — You'll typically receive a response within 3–6 hours.
Using any online service requires sharing personal information — there is no way around it. The real question is how carefully that information is handled. At bdg0, the answer is: very carefully. Not just in words, but through technology and process.
Many users feel uneasy about sharing personal information on betting sites — and that's completely understandable, since data protection isn't always taken seriously on such platforms. bdg0 is different. Data protection has been a priority since day one.
Yes. Your mobile number at bdg0 is used for three purposes only — OTP verification, important transaction-related messages, and (if you have opted in) promotional notifications. Your number is never shared with any advertising company. If you ask bdg0 to stop sending marketing messages, it takes effect immediately.
A word of caution: if anyone calls claiming to be from bdg0 and asks for your OTP or password, it is a scam. bdg0 will never call you to ask for an OTP or password. If you receive a call like this, report it to us immediately via Live Chat.
When you upload your National ID photo, it is stored on an encrypted, secure server. Only staff responsible for KYC verification can access it, and only during the verification process. Once verification is complete, the document is not kept in a downloadable state. This is checked as part of bdg0's regular internal audits.
Data breaches can happen to any technology company in the world. To date, no such incident has occurred at bdg0. However, should one ever arise, bdg0 is obligated to notify affected members immediately and will take all necessary steps to resolve the issue. On your end, the best protection is using a strong password and keeping two-factor authentication enabled.
Bdg0 uses three types of cookies on its site — essential, analytics, and functional. Disabling essential cookies means you won't be able to stay logged in or place bets. Turning off analytics cookies is fine — it simply means the bdg0 team won't have insight into where the site can be improved. For app users, things work a little differently — the app uses secure app storage instead of cookies.
Standard requests are completed within 30 days. However, financial transaction records must be retained for 5 years for legal reasons and cannot be deleted. Betting history, profile information, and communication history can be removed. Once a request is submitted, bdg0 will first verify your identity before proceeding.
Bdg0 views betting as a form of entertainment. Participation by anyone under 18 is strictly prohibited. Do not deposit beyond your budget, and set limits if you need to.
Read the Responsible Gambling GuideQuestions new members most often ask about using bdg0