There are generally three reasons an account gets locked on bdg0: (1) entering the wrong password multiple times in a row, (2) the system detecting suspicious login activity, and (3) you having set a cooldown or self-exclusion yourself.
How to resolve the first two cases:
1. Go to bdg0's Live Chat — available anytime, 24/7.
2. Provide your registered mobile number and name — the support team will verify your identity.
3. Once verified, your account is typically unlocked within 15–30 minutes.
4. If your account is locked due to too many incorrect password attempts, reset your password using an OTP.
If locked due to self-exclusion: Your account will reopen automatically once the self-exclusion period you set has ended. To lift the restriction early, contact support — exceptions may be possible in certain circumstances.
How to resolve the first two cases:
1. Go to bdg0's Live Chat — available anytime, 24/7.
2. Provide your registered mobile number and name — the support team will verify your identity.
3. Once verified, your account is typically unlocked within 15–30 minutes.
4. If your account is locked due to too many incorrect password attempts, reset your password using an OTP.
If locked due to self-exclusion: Your account will reopen automatically once the self-exclusion period you set has ended. To lift the restriction early, contact support — exceptions may be possible in certain circumstances.
For your security, never share your password or OTP in Live Chat — your identity is verified using only your name and mobile number.
There are a few common reasons why the app may not open or keeps crashing — an outdated version, accumulated cache, or insufficient storage on your device. Try the following steps one by one:
Step 1 — Check for Updates: Visit the Google Play Store or bdg0's download page to check if a new version is available. If there is, update the app — most issues are resolved by updating.
Step 2 — Clear Cache: Go to Phone Settings → Apps → bdg0 → Storage → Clear Cache. Do not clear data — that will log you out.
Step 3 — Restart Your Phone: Simple, but it works more often than you'd think.
Step 4 — Reinstall: Uninstall the app and download the latest version from bdg0's download page. Your account and balance will remain completely intact.
If the issue persists, contact us via Live Chat with your phone model and Android/iOS version. The bdg0 app is fully supported on Android 8.0+ and iOS 13+.
Step 1 — Check for Updates: Visit the Google Play Store or bdg0's download page to check if a new version is available. If there is, update the app — most issues are resolved by updating.
Step 2 — Clear Cache: Go to Phone Settings → Apps → bdg0 → Storage → Clear Cache. Do not clear data — that will log you out.
Step 3 — Restart Your Phone: Simple, but it works more often than you'd think.
Step 4 — Reinstall: Uninstall the app and download the latest version from bdg0's download page. Your account and balance will remain completely intact.
If the issue persists, contact us via Live Chat with your phone model and Android/iOS version. The bdg0 app is fully supported on Android 8.0+ and iOS 13+.
Minimum bet amounts on bdg0 vary slightly depending on the market type:
• Sports Betting (Pre-Match): Minimum ৳50 per bet.
• Live Betting: Minimum ৳50, though some specific markets require ৳100.
• Live Casino: Minimum ৳50–৳100 at most tables.
• Slots & Virtual Games: Starting from a minimum of ৳10.
• Maximum Bet: Standard accounts can bet up to ৳50,000 per bet; VIP accounts allow even higher limits.
For accumulator bets (multiple selections), the minimum stake is ৳50, but each leg must have minimum odds of 1.10. Free bets may have separate conditions — check the bonus page for details.
• Sports Betting (Pre-Match): Minimum ৳50 per bet.
• Live Betting: Minimum ৳50, though some specific markets require ৳100.
• Live Casino: Minimum ৳50–৳100 at most tables.
• Slots & Virtual Games: Starting from a minimum of ৳10.
• Maximum Bet: Standard accounts can bet up to ৳50,000 per bet; VIP accounts allow even higher limits.
For accumulator bets (multiple selections), the minimum stake is ৳50, but each leg must have minimum odds of 1.10. Free bets may have separate conditions — check the bonus page for details.
VIP members have separate bet limits — see the VIP page for details.
The minimum deposit amount on bdg0 varies by payment method:
• bKash: Minimum ৳300
• Nagad: Minimum ৳300
• Rocket: Minimum ৳300
• Bank Transfer: Minimum ৳1,000
• Crypto (USDT): Minimum equivalent of $5
Maximum Single Deposit: Up to ৳50,000 via bKash and Nagad; contact support for higher amounts.
Welcome Bonus Terms: To claim the 100% welcome bonus, your first deposit must be at least ৳500. You can still place bets with a ৳300 deposit, but you won't be eligible for the bonus.
Deposits usually appear in your balance within 2–5 minutes. If it takes longer than 15 minutes, contact Live Chat with your transaction ID.
• bKash: Minimum ৳300
• Nagad: Minimum ৳300
• Rocket: Minimum ৳300
• Bank Transfer: Minimum ৳1,000
• Crypto (USDT): Minimum equivalent of $5
Maximum Single Deposit: Up to ৳50,000 via bKash and Nagad; contact support for higher amounts.
Welcome Bonus Terms: To claim the 100% welcome bonus, your first deposit must be at least ৳500. You can still place bets with a ৳300 deposit, but you won't be eligible for the bonus.
Deposits usually appear in your balance within 2–5 minutes. If it takes longer than 15 minutes, contact Live Chat with your transaction ID.
It's straightforward — just 3 simple steps:
Step 1: Log in to the bdg0 app or website. Tap the profile icon and open "Account Settings".
Step 2: Go to the "Security" section and look for the "Two-Step Verification" or "2FA" option. Tap the "Enable" button.
Step 3: A verification code will be sent to your registered mobile number. Enter the code to activate 2FA.
Here's how it works after that: Every time you log in from a new device, you'll need to enter both your password and the OTP sent to your mobile. For recognized devices, you only need to verify once.
With 2FA enabled, even if your password is compromised, no one can access your account — because an OTP can't be received without access to your mobile number. It is strongly recommended to keep this enabled at all times.
Step 1: Log in to the bdg0 app or website. Tap the profile icon and open "Account Settings".
Step 2: Go to the "Security" section and look for the "Two-Step Verification" or "2FA" option. Tap the "Enable" button.
Step 3: A verification code will be sent to your registered mobile number. Enter the code to activate 2FA.
Here's how it works after that: Every time you log in from a new device, you'll need to enter both your password and the OTP sent to your mobile. For recognized devices, you only need to verify once.
With 2FA enabled, even if your password is compromised, no one can access your account — because an OTP can't be received without access to your mobile number. It is strongly recommended to keep this enabled at all times.
Yes — bdg0's Live Casino features real human dealers streaming live from professional studios in high-definition video. You can watch them in real time and interact via chat.
How to Play:
1. Log in to your account and go to the "Live Casino" section.
2. Choose your preferred game — Baccarat, Blackjack, Roulette, Teen Patti, or Dragon Tiger.
3. Enter a table, select your chips, then click or tap the betting area to place your bet.
4. The dealer will deal the cards or spin the wheel — wins and losses are settled instantly based on the outcome.
Minimum Bet: Most Live tables start at ৳50–৳100. Premium VIP tables have higher minimums.
Maximum Bet: Typically up to ৳50,000 — varies by table.
Internet: A minimum connection speed of 5 Mbps is recommended for smooth streaming.
Live Casino works fully on both mobile and desktop.
How to Play:
1. Log in to your account and go to the "Live Casino" section.
2. Choose your preferred game — Baccarat, Blackjack, Roulette, Teen Patti, or Dragon Tiger.
3. Enter a table, select your chips, then click or tap the betting area to place your bet.
4. The dealer will deal the cards or spin the wheel — wins and losses are settled instantly based on the outcome.
Minimum Bet: Most Live tables start at ৳50–৳100. Premium VIP tables have higher minimums.
Maximum Bet: Typically up to ৳50,000 — varies by table.
Internet: A minimum connection speed of 5 Mbps is recommended for smooth streaming.
Live Casino works fully on both mobile and desktop.
bdg0 regularly hosts tournaments and leaderboard competitions — especially during major cricket series or football tournaments.
Participation Rules:
1. Visit the "Latest Promotions" page or the Promotions section in the app to see a list of active tournaments.
2. Go to the tournament page and tap "Join" — most tournaments don't require separate registration.
3. Place bets that meet the specified conditions. Points will accumulate from each qualifying bet.
How Points Are Calculated: Typically ৳100 net bet = 1 point. Some tournaments award 2x or 3x points for bets placed on specific games or markets.
Prize Distribution:
• Prizes are credited to winners' accounts within 24–48 hours after the tournament ends.
• The top 10 or 20 players typically receive cash prizes — the total prize pool and distribution breakdown are listed on each tournament's page.
• Rewards are credited directly to your balance — if any wagering requirements apply for withdrawal, they will be stated in the tournament rules.
Participation Rules:
1. Visit the "Latest Promotions" page or the Promotions section in the app to see a list of active tournaments.
2. Go to the tournament page and tap "Join" — most tournaments don't require separate registration.
3. Place bets that meet the specified conditions. Points will accumulate from each qualifying bet.
How Points Are Calculated: Typically ৳100 net bet = 1 point. Some tournaments award 2x or 3x points for bets placed on specific games or markets.
Prize Distribution:
• Prizes are credited to winners' accounts within 24–48 hours after the tournament ends.
• The top 10 or 20 players typically receive cash prizes — the total prize pool and distribution breakdown are listed on each tournament's page.
• Rewards are credited directly to your balance — if any wagering requirements apply for withdrawal, they will be stated in the tournament rules.
The full rules for each tournament are listed separately on that event's page — take a moment to read them before joining.